I’ve had a item sent back to Amazon and then back to me saying it was damaged. I’ve received it back and it’s missing some parts. I believe they’ve ordered the item taken the bits off and sent it back. Where do I stand?
Answer: This is what some people do when they wants spares but either can’t find the spares, or feel that the spares are a rip-off. They buy a new one, steal the spares, then return the rest.
You can open the case with amazon saying you have received the product damaged and attach the proof of it. You will reimbursed by amazon if you have refunded the customer.