Category: Amazon Fulfillment and barcodes

What do I during the period where I have applied for VAT Registration but I’m still awaiting my number?

My account advised that I need to start charging VAT on my sales but because I don’t yet have my number, Amazon are still charging VAT to me.

Can I upload the VAT number once I have it and request a VAT refund from amazon or will the VAT refund need to come from HMRC for that period?

Yes mate, you can charge and reclaim any VAT going back 6 months if you need to, it might even be longer than that! So start working back pulling out any expenses you had VAT on ready to ask your accountant to reclaim it

Can anybody recommend a thermal label printer for FBA SKU labels. I’ve got 60mm x 30mm labels on a roll but they won’t fit in my Zebra GK420d as the rolls too slim

Dymo

I store stock in a 3PL and also in Amazon warehouses. I operate in the UK and the US. Anyone got any good ideas for centralising my stock info?

Linnworks

I’ve been in the Amazon selling game for the past 3 years and have recently encountered some serious PPC challenges that have left me scratching my head.

I added another awesome Private Label product a few months ago, and since then, my ACOS has skyrocketed to over 50%, while my conversion rates have hit rock bottom. I’ve tried working with a couple of PPC experts over the last 6 months, but despite shelling out over 30K in PPC spend, the results have been underwhelming, to say the least.

Previously, I was moving 40 to 50 units a day, and now I’m barely hitting 10 to 15. I’m at a bit of a loss here and would genuinely appreciate any insights or advice you seasoned sellers might have to offer. What strategies have worked for you in overcoming similar PPC hurdles?

Have you experienced a significant drop in sales after introducing new products, and if so, how did you bounce back? Looking forward to hearing your thoughts and experiences.

1) Your ACOS has skyrocketed across the whole account? Or just for the new product that you launched?

2) How long ago did you launch the product? And how long after this did the sales drop?

3) Was the new product in the same category or linked to your other products in any way?

1) Acos Gone high across the whole account.

2) launched 2nd product in July and since then i have been struggling.

3) Yes both products are in the Same Category and few days i get sales on 1st product and the other product conversion goes very low and some days I get sales on 2nd product and 1st product conversion goes very low.

My price is lower than most sellers and have good reviews.

yeah it sounds like the 2nd product has cannibalised your sales. Are both products essentially the same thing? As in are your products competing against each other?

So we now hit the vat mark, our Manufacturer can not provide us with a vat receipt / vat paid when entering the country. What do we do ? As if we Can not claim vat paid on order means we loose our current 20% proffit please help

Normally on EXW, your shipping agent will give you an invoice for your VAT payment to be made upon import. Then you can reclaim it back during vat returns. There may be another way to do it, but reclaiming the VAT you’re charged upon import is normally the way it’s done.

Has anyone any idea how to get my money out of an Amazon-banned account. We have appealed for 2 years now, and finally, support admitted its worthless to keep doing it. They however have £3000+ of my money sat in the account, can I take amazon to a small claims court to get this out?

 I’ve found threatening to go to the U.K. financial ombudsman normally gets the result you need. They’re likely the best party to approach for getting your money back for this. Small claims court could also work and may be the suggestion of the U.K. financial ombudsman, but they’re one of the few bodies who amazon May fear slightly 

I have had a brand registered product on Amazon since 2018. Recently I am unable to change the images or main image. When I contacted Amazon they said someone else now owns the page and I need to contact the winning contributor.

However they will not advise me who this is or how to contact them. Has anyone else had this issue or can offer any advise? Any help would be greatly appreciated.

Go to brand registry page on Amazon open a case. Do you sell your brand on different Amazon sites? If you do you might need to give yourself permission to use the brand on another Amazon site. I’ve had a similar issue selling my brand on Amazon USA and Amazon UK.

How can you own the brand but not the product page? That’s the whole point of been brand registered.  i think your confused. U can’t own the brand but not edit the product. Even if their is an issue with a branded item you own you can tell seller support and within 1 hour as an urgent message they can correct it

Does anyone have a strategy for pushing customers to leave product reviews instead of seller reviews? I have so many 5 stars for my products but always left as seller feedback. I don’t think most customers understand the difference.

I sold my FBA business but we used to use the ‘request a review’ button on each order. This is the ‘legit’ way to do it that breaks no rules and does send customers directly to the post a review page.

Use follow up emails and in that follow up email, as for a review, don’t suggest either positive or negative. And also when you ask for the review, leave a url to leave a review (amazon urls are allowed) and this should increase your rate of reviews massively!

Need some advice please, my daily sales on seller central dashboard are showing very different figures to the daily sales when I check them on campaign manager.

Campaign manager shows the sales are around nearly double compared to the day or the month than they show on my seller central dashboard, I opened a ticket with amazon but got this reply which doesn’t really explain what my actual sales are, would be great if anyone can help, thanks in advance

Answer:  Campaign manager is not accurate and has a bit of lag. Your sales figure on your seller central is the right number. The campaign data can take up to 48 hours to update with new sales. So a sale made on Monday can show up as a sale against your campaign account n Wednesday. The number on your seller central home page is the accurate one!

If I want to start my own clothing line on Amazon from the same account where I do RA is it going to be a problem ?

Secondly I wanted to list the item as a generic brand and create completely a new listing ( if I do so is it going to be a PL or other seller might join me ?

If you are buying / selling the clothing as the same business then no issue, if it’s your brand then you own the rights and others sellers are not allowed to join you